Discovery of premium products/services
Reading Time - 4 min
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We don't always know what people want and sometimes people don't even know what they want.
In order to better serve individuals, you'll need to engage them and learn about their wants/desires directly and indirectly.
This article will pull from other industries to show how they have succeeded in developing strong customer feedback loops to improve products and discover entirely new ones.
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I am a physician in a practice or clinic
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